FAQ - Press on nails

What comes in my package?

Set of nails you ordered, mini glue, nail tabs, alcohol wipe, nail buffer, wooden cuticle stick. Due to the recent events with COVID-19 some items are currently not available. I apologize for any inconvenience this may cause.

Are the nails reusable?

Yes. Using nail tabs make the nails reusable. However if you prefer glue it is all about the removal and gentle buffing of the old glue off the press on nail. I provide complete instructions in every order. 

How strong are the nails?

Our nails are made with hard gel base, gel polishes for design and color and resin is used to apply Swarovski Crystals in the sets that use crystals. Some of the sets have acrylic designs (it will be noted in the description if acrylic was used to create a deign on the nails).

Can I change the color of the set?

Of course. Since all of the sets are handmade to order just write a note in special instructions to seller of the color you want to change or if you want to change the ring finger to the pointer finger etc. 

What if I want a custom order?

Please complete go to the custom order tab and complete the contact us form and we will be with you shortly.

How many nails come in a set?

For presized options all sets come with 10 nails in the size you select. (XS-L; CUSTOM) For Full Set options those include 20 nails 2 of each size 0-9.

How do I figure out my size?

If you are unsure please visit our Shape and Sizing tab for full instructions on how to size, order a sizing kit or order a full set.

Do you accept exchanges or offer refunds?

Please note due to the nature of the products and sanitary reasons ALL SALES ARE FINAL.

However if the package was damaged during shipping or defective PLEASE email sprinklesbeautyshoppe@gmail.com and include pictures of damage or defective product. We will work with you.

How long will it take to process and ship my order? 

1 week as of March 2020

Processing time:  (processing times are subject to change)

 

Shipping time:

SHIPPING TIME CHOSE AT CHECKOUT IS HOW MANY DAYS IT IS IN TRANSIT; CHOOSING A FASTER SHIPPING TIME WILL NOT SPEED UP PROCESSING TIME. How fast you receive your order once we have shipped it out depends on the shipping fee you pay at checkout. Please double check your address. Sprinkles Beauty Shoppe is not responsible for lost or returned packages. If packages are returned for address error there will be a reshipping fee.

Once your shipping label is created and package is dropped off it is now in the control of USPS.

Sprinkles Beauty Shoppe is not responsible for delays caused by USPS.

Worldwide Shipping using USPS services. Sprinkles Beauty Shoppe cannot be held liable for any lost, stolen, or damaged packages due to USPS. Sprinkles Beauty Shoppe is not responsible for any lost or stolen goods due to customs. We are not liable of withholding any custom fees you may experienced. We are not responsible of any delays due to customs.

We ship all orders with USPS. Please know that during the COVID-19 these times are not guaranteed and please be patient with our postal workers.

US First Class Mails- 3-5 business days

US Priority Mails- 1-3 business days

US Priority Express - 1 Business day

International First Class Mails- 2-3 weeks

International Express Mails- 7-10 days

International Customs and import taxes:  Buyers are responsible for any customs and import taxes that may apply.  We are not responsible for delays due to customs. 

I appreciate your order and your patience as each set is hand made to order.